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Use AWS Machine Learning to Analyze Customer Calls from Contact Centers (Part 2): Automate, Deploy, and Visualize Analytics using Amazon Transcribe, Amazon Comprehend, AWS CloudFormation, and Amazon QuickSight

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In part one of this blog series, we discussed how businesses can use Amazon Transcribe and Amazon Comprehend to analyze customer sentiment in contact center calls. In part two, we will explore how businesses can automate, deploy, and visualize analytics using these services, along with AWS CloudFormation and Amazon QuickSight. Automate and Deploy using AWS …

Use AWS Machine Learning to Analyze Customer Calls from Contact Centers (Part 2): Automate, Deploy, and Visualize Analytics using Amazon Transcribe, Amazon Comprehend, AWS CloudFormation, and Amazon QuickSight Read More »

Analyzing contact center calls—Part 1: Use Amazon Transcribe and Amazon Comprehend to analyze customer sentiment

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As businesses continue to evolve and customer expectations continue to rise, analyzing customer sentiment has become a crucial aspect of success. Analyzing customer sentiment can help businesses understand how customers feel about their products and services, identify areas for improvement, and develop strategies to enhance the customer experience. In this two-part blog series, we will …

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How to use Turnitin

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Turnitin is a popular plagiarism checker used by students, teachers, and researchers around the world. This tool has been helping students to identify and prevent plagiarism for many years. It is widely used in academic institutions to check assignments and research papers. However, many students find it difficult to use Turnitin. In this blog post, …

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How to Integrate Data from Mirth Connect to Laravel

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Mirth Connect is an open-source healthcare integration engine that enables healthcare providers to exchange and process health information across different systems. Laravel is a popular PHP framework for building web applications. In this blog post, we’ll guide you through the steps to integrate data from Mirth Connect into your Laravel application. Procedure Step 1: Get …

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What is Amazon Transcribe?

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Introduction Amazon Transcribe is a cloud-based speech-to-text service provided by Amazon Web Services (AWS). It is designed to make it easy for developers to add speech recognition capabilities to their applications. Amazon Transcribe uses advanced machine learning technologies to automatically transcribe audio files into accurate text, making it an efficient and cost-effective solution for businesses …

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PDF report generation using Mirth Connect

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PDF reports are a crucial aspect of many business processes. They provide an efficient way to present data to stakeholders and help decision-makers make informed choices. Mirth Connect is a powerful integration engine that can also be used for generating PDF reports. Here, we will discuss the steps involved in generating PDF reports using Mirth …

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Mirth Connect Interaction with a Database – Part 5

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Introduction Mirth Connect is a powerful integration engine that is widely used in healthcare organizations. One of its key features is the ability to interact with a database and form data in various formats. In this blog post, we will discuss how to set up Mirth Connect to interact with a database using XAMPP and …

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HL7 Conversion and Validation – Part 4

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Health Level Seven (HL7) is a set of international standards for the exchange, integration, sharing, and retrieval of electronic health information. Mirth Connect is a powerful integration engine used to facilitate the exchange of health information between different healthcare systems. In this blog post, we will explore how to validate and convert HL7 messages in …

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