A web portal is a web-based platform that provides employees, customers and suppliers with a single access point to information. A web portal can be used to provide the user with personalized information such as employee training, safety manuals or a customer profile. A web portal can also be used to enhance the collaboration of information and improve the way employees, customers and suppliers interact with your business.
According to Techopedia, portal applications should meet a customer’s needs. For example, an online banking site provides a variety of current account(s) information and allows secure chat room, email or other messaging services to answer specific questions.
Below are the types of portals:
- Vertical Portal
- Horizontal Portal
- Marketplace portals
- Search portals
- Media Portals
- Access Portal
- Geographical Portals
Sources:
https://www.techopedia.com/definition/4327/portal-application
https://www.ques10.com/p/20419/enlist-and-explain-types-of-portals-with-an-exampl/
https://cloudnextltd.com/storage/service/web-portal-5d2adb14f00f4.jpg