Audio

Best Audio Editing Software in 2024

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Audio editing software is an application that enables users to work with digital audio recordings. These tools offer various features to edit, mix, and improve audio files for different uses, including music production, podcasting, sound design, and audio post-production for video projects. Different Features of Audio Editing Software Software Applications These tools offer a range …

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Analyzing contact center calls—Part 1: Use Amazon Transcribe and Amazon Comprehend to analyze customer sentiment

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As businesses continue to evolve and customer expectations continue to rise, analyzing customer sentiment has become a crucial aspect of success. Analyzing customer sentiment can help businesses understand how customers feel about their products and services, identify areas for improvement, and develop strategies to enhance the customer experience. In this two-part blog series, we will …

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