Remote Desktop is a feature of the Windows operating system that allows you to access your computer from another computer. Microsoft even added support for Android and Mac devices, so the feature isn’t confined to Windows users only. Despite multiple Remote Desktop app alternatives like AnyDesk, this built-in tool remains the simplest to set up and use.
However, many users face issues in connecting to a computer using the Remote Desktop feature. If you face this perturbing error, don’t lose hope. We will list out multiple fixes using which you can successfully connect to the target PC.
Remote Desktop is a feature exclusive to the Professional and Enterprise versions of the Windows operating system. However, if the Remote Desktop feature is disabled on the host computer, you will encounter a connection error. Repeat the following steps to enable Remote Desktop:
Step 1: Press the Windows key + I shortcut to launch the Settings app.
Step 2: In the System section, scroll down and click on the Remote Desktop option.
Step 3: Check the toggle next to the Remote Desktop option. If it is disabled, click on the toggle to enable it.
Step 4: A confirmation window will pop-up. Click on the Confirm button to enable Remote Desktop.
INPUT THE CORRECT CREDENTIALS OF THE TARGET COMPUTER
Remote Desktop can only work if you enter the correct name and credentials of the target computer. It is common to enter an incorrect name, user name, or password. Moreover, if the host computer changes the user name, local account, or password, you won’t be able to connect to it. So, ensure you have the correct credentials and try to reconnect.
RESTART YOUR COMPUTER
Background services and processes related to the Remote Desktop can encounter glitches and stop working. A system restart can fix this issue. It will close all the system and kernel-level processes and force everything to start afresh when the system boots up again.
We hope the methods mentioned above helped you restore the Remote Desktop to its working state.